Vision and values

Value lies at the heart of the Towergate brand. It stands for fairly priced, high quality products delivered by real people providing good advice and a first-class distribution and claims service.

We deliver value through building strong, long-term relationships as illustrated in our 'Value Triangle' which has underpinned our success.

Clients

We nurture our customer relationships through the quality of our insurance solutions and service. It is the reason why we have achieved one of the highest client retention levels in the insurance industry.

Insurers

We build long-term relationships with the leading insurers by offering them fair underwriting returns and partnerships with first-class clients.

Towergate Partnership

A loyal customer base allows us to plan confidently for the future and sustain our profitability.

The Chairman’s view

Value and customer focus differentiates us from other insurance groups but the true character of Towergate is, perhaps, best summed up in the words of Executive Chairman, Peter Cullum:

 

"We want people to enjoy placing their insurance with Towergate and to stay with us year upon year. We never forget that people like to do business with people they like."