Vision and values

Value lies at the heart of the Towergate brand and its pre eminent position in the UK insurance market. It stands for fairly priced, high quality products delivered by real people providing good advice and a first-class claims service.

We deliver value through building strong, long-term relationships as illustrated in our 'Value Triangle' which has underpinned our success.

Clients

We nurture our customer relationships through the quality of our insurance solutions and service. It is the reason why we have achieved consistently high client retention levels.

Insurers

We build long-term relationships with the leading insurers by offering them fair underwriting returns unrivalled distribution and partnerships with high quality clients.

Towergate Partnership

A loyal customer base allows us to plan confidently for the future and sustain our profitability.

Our people

Our mantra is 'make money, have fun, do good' and this gives an insight into our culture.

The Chairman’s view

Value and customer focus differentiates us from other insurance groups but the true character of Towergate is, perhaps, best summed up in the words of Executive Chairman, Peter Cullum:

 

"We want people to enjoy placing their insurance with Towergate and to stay with us year upon year. We never forget that people like to do business with people they like."